Shipping Policy

At Aurora Vancouver, we aim to provide a seamless and reliable shopping experience for our customers. This policy explains how orders are processed, shipped, and delivered. If you have any questions, please contact us at contact@aurora-vancouver.com.

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Order Processing Time

Once an order is placed, it typically takes 1–3 business days to process. Orders placed on weekends or public holidays may require additional processing time.

After processing, delivery usually takes 8–12 business days. During busy periods such as holidays and promotional events, delivery times may be longer.

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Placing an Order

To place an order, simply select your desired product, choose any applicable options, add the item to your cart, and proceed to checkout.

At checkout, please ensure that your shipping and billing information is entered accurately to avoid delays.

We accept secure payments via major credit cards and PayPal. All transactions are protected using SSL encryption.

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Shipping Costs

We offer free shipping on all orders. No additional shipping charges apply to standard delivery.

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Order Shipping and Delivery

Once your order has been processed, it will be dispatched as quickly as possible. You will receive a confirmation email with tracking information when available.

To maintain competitive pricing and improve efficiency, shipments may be consolidated when appropriate.

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Potential Delays

While we aim to meet the estimated delivery timeframe, unforeseen circumstances such as customs inspections, severe weather, or high order volumes may result in delays.

If your order is delayed beyond the expected timeframe, please contact us at contact@aurora-vancouver.com, and we will be happy to assist you.

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Contact Information

Questions about this Shipping Policy should be sent to: contact@aurora-vancouver.com